I apparently won the hospitality suite for Saturday. Someone left a voicemail on my phone today. Anyone have any experience?
I'm guessing this is what used to be called the President's Suite, or something similar. Is it you and one guest? I did that a couple of years ago.
If this is the same thing under a different name, you will share the space with roughly 20 other people, and it was a mix of people affiliated with corporate partners of the club, employee guests, a new employee who transferred from Manchester getting a welcome, etc. 1 or 2 had entire families, and mostly everyone kept to themselves. A good number of club employees were there too, coming and going multiple times during the game. Most of those were in the Partnership department, not Ticketing and Fan Services, except for the one fan rep who set up my arrangement. Most of the Partnership reps took time to chat with my wife and me even though we weren't their department.
There's ample free food but nothing fancy, mostly pizza, mac'n'cheese, hot dogs, pulled pork and such, plus beer and soda. Outside the suite there were 2 rows of seats, first come first served. There's a window behind those seats where you can stand inside the suite and watch from there. The day we went it was March, wet, and cold so nobody ventured outside except for a handful of kids who were in and out. Since we got there early I was able to claim a place inside by the windows.
That's basically it. It's definitely nice but not super elite. This is not where the club hosts truly VIP guests but it is still a worthwhile treat.