Here is a cut and paste from the email. This omits the opening and closing part where I emphasize I'm not angry or looking for an accommodation, but just trying to give helpful feedback. Even with that I think, on re-reading it just now, that this comes off as more angry and negative than I intended just as a function of listing a half-dozen negative issues. I might email him again to reassure that I really am not angry, just disappointed with the seats and planning to move. With that extended disclaimer:
- They are priced at a premium. I say this understanding they are not premium seats per se, but they are the most expensive non-club seats, There are only 5 other sections at this price level and the others are all field level.
- Yet the view is basically the same as the first few rows of 227-230, which are priced much lower.
- I knew going in these seats had no protection for sun or rain. But they are in fact hideous sun seats for afternoon games, and we have a lot of those because of the Yankees. The sun is straight ahead in your face all game.
- They are impossible to sell, mostly because nobody knows where the hell the Batter's Eye is (including some stadium staff BTW) or can understand why they cost so much.
- Stadium maps make this worse as they make it seem like the BE is level with (or even higher than) the top of the Upper Deck.
- The official ticket exchange cannot even show BE tickets on their map at all. That is ridiculously unprofessional and inexcusable for the official provider. I can't believe they haven't figured this out yet.
- As I learned at the Colorado game, the drainage in the front row is poor and my seats had a puddle an inch deep. It wasn't even that bad of a rain to cause that much pooling. Fortunately there was almost nobody there so I could sit in the second row, where the water was able to "drain" down to the first row.
- No cup holders in the front row. Mind boggling. My daughter and I have each lost at least one drink so far this year when people knocked them over on the floor. At best it is disappointing and at worst a disgusting mess. See no drainage above. It is also simply inconvenient to keep reaching down.
- Can only buy one beer at a time due to proximity of bleachers. This actually has not affected me, but it could someday and definitely annoys my friends. A husband and wife, for example, who both want a beer and both have to go stand in line.
Bottom line is they are not worth the cost. Maybe could be Tier 3 at most I think. Definitely not Tier 1.
