I tweeted Patricof about the StubHub difficulties last week with no response...
2018 Season Ticket Thread
- Thread starter LionNYC
- Start date
Well stubhub has been working great for me so far! I posted the whole season two days before the galaxy game. I sold the galaxy game in hours. I've since sold this week's game and two random later season games, all at my cost!
So it appears stubhub has a more robust customer base!
So it appears stubhub has a more robust customer base!
Seems like it’s easier to sell but clunkier to actually use
Right. Certainly not convenient to go through all the steps. Hopefully they create better integration so I can post and be done, and the buyer can get his/her seats immediately!
I dread the day I sell seats on game day and hope I'm not somewhere I can't do the transfer.
Nice. I’m row 1 too, $44 w/ founders. Gave mine away, but some poor guy in my section can’t unload row 1 for for $34!
The Orlando game has a terrible market, so I traded out of it for a summer match (don’t remember which one). The matches in March and April are generally really unpopular due to weather, just like baseball.
same. I 've already transfered out of this saturday's orlando. And the wednesday vs RSL. Wednesday I find to be terrible resale at all times, and RSL is a terrible draw. Also did wed vs Montreal. I transfered into atlanta, toronto and NYRB on wednesday (even though I said wednesday's are bad the draw is favorable). Sold the opener and colarado (for whatever reason
). If Dallas doesn't sell. I plan on flipping into the 2nd orlando game, should be and ok draw for sat afternoon in jun, or columbus if they keep playing well, tbd.Speaking of selling my Colorado game. I have the issue where the guy isn't accepting the tickets, so i messaged him, and his gmail avatar is this sweet little old man you'd wish was your grandpa, which i can only assume is a photo of himself as opposed to someones actual grandpa. Sorry to be ageist, but I think this process is too complex for him. I kind of want to cancel it with him cause I think telling him the tickets will be on his phone will blow his mind and I don't want to stick him with tickets he won't be able to use.
Also, in regards to his view of this here is a direct quote: "This whole process is a royal pain in the ass. Makes you think twice about buying tickets again."
Now multiply that frustration by 100k resales tickets this year and apply some F-this-shit-never-again rate and that's how many future fans we could be alienating over this process.
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I believe the club was saying that they could have tickets printed at will call for those that had tickets. Meaning that if someone bought a ticket off Stubhub and still wanted a paper ticket, they could get it printed at will call. But I think they’ve done a really bad job letting people know about this, and so far this is a disaster.
same. I 've already transfered out of this saturday's orlando. And the wednesday vs RSL. Wednesday I find to be terrible resale at all times, and RSL is a terrible draw. Also did wed vs Montreal. I transfered into atlanta, toronto and NYRB on wednesday (even though I said wednesday's are bad the draw is favorable). Sold the opener and colarado (for whatever reason
Speaking of selling my Colorado game. I have the issue where the guy isn't accepting the tickets, so i messaged him, and his gmail avatar is this sweet little old man you'd wish was your grandpa, which i can only assume is a photo of himself as opposed to someones actual grandpa. Sorry to be ageist, but I think this process is too complex for him. I kind of want to cancel it with him cause I think telling him the tickets will be on his phone will blow his mind and I don't want to stick him with tickets he won't be able to use.
Also, in regards to his view of this here is a direct quote: "This whole process is a royal pain in the ass. Makes you think twice about buying tickets again."
Now multiply that frustration by 100k resales tickets this year and apply some F-this-shit-never-again rate and that's how many future fans we could be alienating over this process.
You don't need him to accept the tickets to get paid. I've been paid by Stubhub -- money hitting my Paypal account -- before the buyer accepted them. You need to go back to stubhub and mark the tickets delivered.
I really don't understand why StubHub can't work the same way it works for every other sport and every other team: When you buy a ticket, the previous owner's ticket is cancelled and a new one is issued for the ticket buyer. Surely this club can find a way to have that functionality for StubHub, especially when the Yankees have had it for years.
As I recall, for Yankees games you could input the barcode into your StubHub listing. When it sold, StubHub would create a new barcode. Why this can't be done for NYCFC is ridiculous.
As I recall, for Yankees games you could input the barcode into your StubHub listing. When it sold, StubHub would create a new barcode. Why this can't be done for NYCFC is ridiculous.
Not to mention, the NFL is going to implement this system starting next season, where new barcodes are generated regardless of whether you sell on Ticketmaster exchange, Stubhub, or SeatGeek. MLB has been miles ahead of all other leagues and now the NFL is catching up. It would be wise for MLS to do the same.
Not season tickets exactly, but a nice offer for Columbia Students:
https://www.fevo.com/edp/Special-Offer-for-Columbia-University-nNSjV7F?promo=COLUMBIA
Just 31 years too late for me.
https://www.fevo.com/edp/Special-Offer-for-Columbia-University-nNSjV7F?promo=COLUMBIA
Just 31 years too late for me.
Not a bad deal -- tickets in 232A or 232B for $32 including a $15 concession voucher.
Yes, I still have a Columbia e-mail from a lifetime ago...
Talked to ticket rep the other day and asked for timeline on fixing the Stubhub mess.
“by the end of the year”
“by the end of the year”
Has anyone noticed a drop in customer service levels this year? In prior years I always received responses quickly and had issues resolved promptly from Julie C., Emily A., and Mike M., all who’ve left in the last few months.
Now, not so much.
Although Marcella F., who helps with the ticket exchanges is awesome.
Now, not so much.
Although Marcella F., who helps with the ticket exchanges is awesome.
