2020 & 2021 Season Ticket Thread

For STHs: If NYCFC hosts 0 matches at YS/CF in 2020, which would you prefer?

  • Complete Refund

    Votes: 18 62.1%
  • Credit to 2021 Season

    Votes: 11 37.9%

  • Total voters
    29
I put 8 questions for Sims and Lee. All of my questions were hard. The only took questions that are easy to answer to be vague.

The best question for Sims are ones that are only answered "Yes" or "No".

The drinking game for Q&A events with Sims includes a shot when he says "Cleveland".
I was in this as well and kind of figured going into it that it was going to be mostly bland, no real take-aways.

Regarding the 2022 kit, Sims did seem oddly excited about it, moreso that it was going to be something significant and as such, like LionNYC LionNYC I do think there is a decent possibility that it could end up being orange, at least to some material degree.

One thing that I don't believe I've heard before, but makes sense, is that Sims said every odd year (i.e., 2021), the new kit will be based on "city blue". So keep that in mind as we get close to 2023, 2025, etc. kits being released going forward.
 
I was in this as well and kind of figured going into it that it was going to be mostly bland, no real take-aways.

Regarding the 2022 kit, Sims did seem oddly excited about it, moreso that it was going to be something significant and as such, like LionNYC LionNYC I do think there is a decent possibility that it could end up being orange, at least to some material degree.

One thing that I don't believe I've heard before, but makes sense, is that Sims said every odd year (i.e., 2021), the new kit will be based on "city blue". So keep that in mind as we get close to 2023, 2025, etc. kits being released going forward.

Hmmmm, but isn't that what we already know? home vs away, where home is "city blue" and away is "whatever the floop we want"... I guess "every odd year" is another way of saying "every other year" in more specific terms
 
Hmmmm, but isn't that what we already know? home vs away, where home is "city blue" and away is "whatever the floop we want"... I guess "every odd year" is another way of saying "every other year" in more specific terms
Yeah, looking at how the jerseys have shaken out, we do know that the primary has been "city blue". I think this is the first time we've heard that that is part of the club's requirements with that odd year kit. Or maybe it has been mentioned elsewhere by the club and I've missed it.
 
Yeah, looking at how the jerseys have shaken out, we do know that the primary has been "city blue". I think this is the first time we've heard that that is part of the club's requirements with that odd year kit. Or maybe it has been mentioned elsewhere by the club and I've missed it.
Maybe Brad wasn't sharp enough to notice the pattern so when someone pointed it out to him he was all excited and wanted to share.
where home is "city blue" and away is "whatever the floop we want"..
Thanks. I need another f-word substitute.
 
Yeah, looking at how the jerseys have shaken out, we do know that the primary has been "city blue". I think this is the first time we've heard that that is part of the club's requirements with that odd year kit. Or maybe it has been mentioned elsewhere by the club and I've missed it.
hmmm, is it? I could have sworn we've heard in the past that the primary kit is 'city blue' and the away kit is different - wasn't there that interview with the kit guy a while back where they talk about it? that's what i remember it from, anyway (if it wasn't obvious by just sight...)
Maybe Brad wasn't sharp enough to notice the pattern so when someone pointed it out to him he was all excited and wanted to share.

Thanks. I need another f-word substitute.
'floop' is my go-to for anything substitute!
 
hmmm, is it? I could have sworn we've heard in the past that the primary kit is 'city blue' and the away kit is different - wasn't there that interview with the kit guy a while back where they talk about it? that's what i remember it from, anyway (if it wasn't obvious by just sight...)

'floop' is my go-to for anything substitute!
Quite possibly, I don't remember. Like I said, I may have missed it, but this seemed to be the first time I've heard that "city blue" was a requirement for the primary kit.
 
Quite possibly, I don't remember. Like I said, I may have missed it, but this seemed to be the first time I've heard that "city blue" was a requirement for the primary kit.
I think you're right on this. Everyone who pays attention knows that some variant of light blue has been and always will be the most prominent color of the home kit, but I don't think that has ever been officially said before.
 
I think they spoke about it during one of the NYCFC At Home events with the Cooligans and they interviewed someone in the graphics team and he mentioned that odd years are city blue and even years are more creative when they work with adidas.
 
Picked up tickets to the May 15th game - the Ticketmaster experience is just awful. I literally could not complete it on mobile and had to purchase them on the desktop site. It took me 20 minutes to buy tickets. Yeeesh.
 
I couldn't get in at my allotted time this morning. Still got the seats I wanted, but I hate things not being on time...
 
As a non-STH flexible plan holder I was able to select seats today. Unlike the Cincinnatti game, I was able to select single seats. I was even allowed to take 1 seat from a grouping of four. I'm not entirely pleased, however, as the only reason I knew I would be able to get seats today is from this forum. I received no email, and no communication from a rep (which I received for the first game). It happens that my rep left the club shortly after he let me know about availability for the first game.

Als, I had to se iPhone Safari to add my ticket to Apple Wallet. Chrome for iOS could not handle it.
 
Als, I had to se iPhone Safari to add my ticket to Apple Wallet. Chrome for iOS could not handle it
Thanks, I also was having trouble, including trying to do it from the NYCFC app (which seems to basically load a mini-browser of some kind into the app) and doesn’t seem to want to recognize the pop-up after your press the wallet button.

I thought there would be more advanced notice to STH’s on tickets based on the first game but sounds worse for folks on your plan. Honestly, at this point I look to the forum for what’s going on more than I do directly from the club
 
I wondering if the forum can confirm my understanding of what will/could be happening from the 2020 carry over now that YS is fully open. I believe from previous comments from the team, that while there was limited capacity games you could chose to go to the games. Once the stadium is fully open, then your account will be charged for the remaining games from that point on, but this policy would not apply to the RBA games.

So let's say you have $1,000 in your ticket bank, they will apply the remaining 7games at your normal ticket prices, and whatever is left over you can those use for Red Bull Arena Games and if there is an unforeseen 8 regular season home game that game would be charged. As a reminder the Yankees would have to fail to make the World Series for the team to host 8th game.

I am sure I can wait for the team Q&A email that will address this, with the 2022 pricing .
 
I wondering if the forum can confirm my understanding of what will/could be happening from the 2020 carry over now that YS is fully open. I believe from previous comments from the team, that while there was limited capacity games you could chose to go to the games. Once the stadium is fully open, then your account will be charged for the remaining games from that point on, but this policy would not apply to the RBA games.

So let's say you have $1,000 in your ticket bank, they will apply the remaining 7games at your normal ticket prices, and whatever is left over you can those use for Red Bull Arena Games and if there is an unforeseen 8 regular season home game that game would be charged. As a reminder the Yankees would have to fail to make the World Series for the team to host 8th game.

I am sure I can wait for the team Q&A email that will address this, with the 2022 pricing .

first, yankee stadium is not full capacity yet. it is 100% capacity in fully vaccinated sections. still only 33% capacity at unvaccinated sections.

second, ALL RBA games will be optional for 2021.

third, since there are still covid restrictions (as noted in point 1), those games are still optional at yankee stadium. As it stands, if the city reopens fully by July 1st, then those games at yankee stadium will be charged at the usual rate and you'll have the option to trade in and/or re-sell as we always have.

But yes, your understanding is otherwise correct. Regular season games at yankee stadium once all covid restrictions are lifted, will be charged as normal. any leftover money at the end of the season will be carried over into 2022.

edit: you also have the choice to have leftover money refunded to you instead of carried over into 2022 if you decide to cancel your membership.
 
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As a non-STH flexible plan holder I was able to select seats today. Unlike the Cincinnatti game, I was able to select single seats. I was even allowed to take 1 seat from a grouping of four. I'm not entirely pleased, however, as the only reason I knew I would be able to get seats today is from this forum. I received no email, and no communication from a rep (which I received for the first game). It happens that my rep left the club shortly after he let me know about availability for the first game.

Als, I had to se iPhone Safari to add my ticket to Apple Wallet. Chrome for iOS could not handle it.
Update: I was contacted by my new rep and told that letting me select one ticket was a mistake and they can't allow that, but because it was their error, they are comping me an extra voucher good for this game only and so I can get 2 seats for the price of one. I can't complain about that. So I've invited a friend and still going.
 
So between some personal shit and then the Year of Covid I have not paid attention to what has been going on with tickets or anything else since the '18 season. When they sent out the renewal emails recently I told them I wasn't going to renew, filled out a form, and that was it. I just logged into my account manager to try to sort out the invoicing from 2020 and make sure everything is balanced out, but I can't see any of my invoices, only the processing fee. I've also got this "ticket bank" balance that is a not insignificant sum of money and I have literally no idea what that's about. Is this what they've been doing with the membership charges? Did they really set up a whole ass deposit account that can only be used at Ticketmaster? Can I get them to give it back to me? I realize I need to contact my rep but since I did contact him about canceling and he didn't mention that money to me I'd like to get an understanding of what exactly is going on before I do. I'm aware I missed a lot of updates from the club but I would really appreciate it if someone could explain like I'm five this ticket back situation for me. For reference I'm a founding member on a monthly plan and just canceled a couple weeks ago.
 
So between some personal shit and then the Year of Covid I have not paid attention to what has been going on with tickets or anything else since the '18 season. When they sent out the renewal emails recently I told them I wasn't going to renew, filled out a form, and that was it. I just logged into my account manager to try to sort out the invoicing from 2020 and make sure everything is balanced out, but I can't see any of my invoices, only the processing fee. I've also got this "ticket bank" balance that is a not insignificant sum of money and I have literally no idea what that's about. Is this what they've been doing with the membership charges? Did they really set up a whole ass deposit account that can only be used at Ticketmaster? Can I get them to give it back to me? I realize I need to contact my rep but since I did contact him about canceling and he didn't mention that money to me I'd like to get an understanding of what exactly is going on before I do. I'm aware I missed a lot of updates from the club but I would really appreciate it if someone could explain like I'm five this ticket back situation for me. For reference I'm a founding member on a monthly plan and just canceled a couple weeks ago.


This was the last communication about ticket banks:

What a start to the season! In addition to the on-pitch performance, a real highlight so far has been getting our fans back in the Stadium. Our players continue to tell us how much your support means.

Today, I am reaching out about your City Membership Renewals. A few key notes:
  • Pricing will remain flat from 2021 to 2022.
  • We are pausing payments on May 15th -- and will begin 2022 payments on June 15th.
  • We will have a settle-up period during the month of December and will not be charging anyone on December 15th while we do so. Click here for more information on this.
  • As a reminder, if you wish to opt-out of your 2022 membership – you may do so during our renewal and 30-day opt-out window between May 15th – June 14th without penalty. If you wish to opt-out, please click here to learn more.
  • Our goal is always to play all home matches at Yankee Stadium, and our second choice is an alternate location within the five boroughs. If we play games outside the five boroughs in the future, those games will be completely optional for City Members just like they were this season.
As a reminder, you’ve selected the Pay-in-Full Payment Plan.
Your 2022 Membership cost is $xxx with your payment plan outlined below:
  • Pay 50%of your 2022 Membership cost on 6/15/21.
    • Your payment on 6/15/21 will be $xxxx.
  • We’ll host a settle-up period in December 2021.
    • If there is a remaining balance after the settle-up process in December, pay the remaining balance for 2022 seats on 1/15/22.
    • If your account is over 100% paid in December, the overage will, of course, be refunded.
If you would like to discuss changing the terms of your payment plan to one of our other options, please email your NYCFC representative.

Again, our goal is to give our City Members flexibility and we will continue to be in regular communication to make sure we find solutions that continue to meet your individual needs and preferences. Appreciate this can be a bit complicated, so please reach out if you’d like further guidance or have any questions.

Looking forward to seeing many of you at the game on the 15th!

Matt Goodman


This doesn't really clarify what happens with your ticket bank funds if you don't use them all this year. I would hope any funds left after Dec would be returned, but not sure of that, definitely reach out to the ticket rep team.
 
So between some personal shit and then the Year of Covid I have not paid attention to what has been going on with tickets or anything else since the '18 season. When they sent out the renewal emails recently I told them I wasn't going to renew, filled out a form, and that was it. I just logged into my account manager to try to sort out the invoicing from 2020 and make sure everything is balanced out, but I can't see any of my invoices, only the processing fee. I've also got this "ticket bank" balance that is a not insignificant sum of money and I have literally no idea what that's about. Is this what they've been doing with the membership charges? Did they really set up a whole ass deposit account that can only be used at Ticketmaster? Can I get them to give it back to me? I realize I need to contact my rep but since I did contact him about canceling and he didn't mention that money to me I'd like to get an understanding of what exactly is going on before I do. I'm aware I missed a lot of updates from the club but I would really appreciate it if someone could explain like I'm five this ticket back situation for me. For reference I'm a founding member on a monthly plan and just canceled a couple weeks ago.

see my post above for what happened for the 2021 season.

for 2020 season - it depends what you chose to do during covid. there were several options that ranged from cancelling your membership and receiving a full refund to full rollover of money into 2021.

based on your ticket bank balance, it seems you did some kind of rollover, but you should look back at your records or talk to your rep to be sure. in which case, you are still owed the bonus incentives they were offering members to roll over 2020 money into 2021. You'll be able to pick that up at a home game at some point. Also talk to your rep about this.

Finally, club emails said you will be able to get a full refund on any leftover money in the ticket bank balance if you don't use it all this season. since you cancelled your membership already, then once the season is over, you should get your refund and everything should be zeroed out.