I have been a Founding Member and have sat in Section 233A since the first season. I have sat next to the same folks every year, and we have become best friends in that time.
This off-season, I got the usual seat relocation email and ignored it because I was happy with my seats next to my friends. The email had no individual information about my seat. I additionally got an email from a new rep a few days later mentioning the seat relocation process but once again, no individual information was in that generic email.
On a lark (thanks to a Reddit post on STH prices on r/MLS), I logged into my account to see if I could figure out what the change in price was for my ticket since 2015. Hey, what's this? My seat row and number is changed! I suddenly had a new seat one row in front of my usual seat.
I emailed my rep on 12/6 and didn't receive a response from another rep (my old rep left the FO, surprise, surprise) until this morning.
In that email, the new rep informed me that my seat was moved due to "construction at Yankee Stadium". I then asked him if my friends' seats had been moved as well, and they had be moved to different seats three rows in front of mine!
Today's rep was very helpful, as he helped me find new seats for all of us in Section 234, but this is really unacceptable. Why didn't the FO send all of us individual emails in advance of the relocation period letting us know that our seats had been moved due to the construction? Does the club value those of us who are long-term supporters?
I am starting to think that the answer is no.
Fellow, STH, please check your seats to make sure that you have not been moved without your consent.
TL
R: The club moved my seats in 233A due to "construction" without notifying me or my fellow neighbor STHs, and I'm pissed.