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Cityzens Portal

Discussion in 'NYCFC Supporters Discussion' started by mgarbowski, Mar 5, 2015.

  1. mgarbowski

    mgarbowski Senior Member Elite Donor Donor Seasoned Supporter

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    I almost tagged you for this yesterday.
     
  2. FredMertz

    FredMertz Senior Member Elite Donor Donor Seasoned Supporter

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    I downgraded 2 seats and dropped 2 seats and all 4 disappeared from my account, 2 of which had thousands of points. Past downgrades had always kept the points. As usual, the response from fan services was slow and unhelpful.
     
  3. Ulrich

    Ulrich Senior Member Elite Donor Donor Seasoned Supporter

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    Wonder if the person taking your old seats will get a surprise surplus of points?
     
  4. mgarbowski

    mgarbowski Senior Member Elite Donor Donor Seasoned Supporter

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    That's just so bad. And springboard question - are you no longer in Champions behind the goal?
     
  5. FredMertz

    FredMertz Senior Member Elite Donor Donor Seasoned Supporter

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    I kept those two. Jr. loves sitting so close to the goalies and I like that it's a relatively closed environment so I can let him go the john by himself. I had 4 others that I moved each year looking for something I could come close to getting my money back on. Last year had 1st row second level near midfield and couldn't get close, so I dropped two of those and moved the other 2 to the SS.
     
    northernburbs and mgarbowski like this.
  6. mgarbowski

    mgarbowski Senior Member Elite Donor Donor Seasoned Supporter

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    Got it. I didn't realize you had 6. Thought it was 4. I knew you and Jr. loved those seats.
     
  7. northernburbs

    northernburbs Regular Member Donor Seasoned Supporter

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    can we move this to the rich ass mfuckers thread
     
    Gotham Gator likes this.
  8. Seth

    Seth Active Member Elite Donor Seasoned Supporter

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    I love that you redacted the "mother" part and left the rest.
     
  9. FredMertz

    FredMertz Senior Member Elite Donor Donor Seasoned Supporter

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    Please provide us a list of what you spend your money on so we can be judgmental assholes too.
     
  10. mgarbowski

    mgarbowski Senior Member Elite Donor Donor Seasoned Supporter

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    I was just in my Cityzens points account. I didn't downgrade, but I did move seats within the same price level, and the account still shows my old seats. It hasn't been updated yet with my new seats, which makes me think they must have purposefully went into accounts that downgraded and purposefully triggered something for at least some accounts that downgraded.
     
  11. adam

    adam Senior Member Elite Donor Donor Seasoned Supporter

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    I downgraded and they show my old seats and points. I think they are lazy or understaffed and each account needs to be changed manually. I just wish they put up something to buy other than a used phone while I still have points on one of my seats.
     
  12. mgarbowski

    mgarbowski Senior Member Elite Donor Donor Seasoned Supporter

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    Maybe the first priority is to manually input changes to accounts that drop seats, because in that case points are forfeit, and I understand they want to prevent people going on a redemption spree with points they're not supposed to have any more. Since Fred both dropped and downgraded, he was caught up in that initial sweep.
     
    adam likes this.
  13. LionNYC

    LionNYC Senior Member Staff Member Elite Donor Seasoned Supporter

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    I also saw this and emailed my rep. He said the tech team is working on it and it should be done by mid-February. Now I don’t know which mid-February that is...2019, 2020, 2024? Because I haven’t received points from matches since May 2017 and twitter points since June 2018. It’s a completely broken IT system.
     
  14. mgarbowski

    mgarbowski Senior Member Elite Donor Donor Seasoned Supporter

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    They have always been slow to update the seats shown on your Cityzens account when you switch seats. While it's annoying to all of our OCD-side, it really doesn't matter. The other failures are absurd, though.
     
    Schwallacus likes this.
  15. FredMertz

    FredMertz Senior Member Elite Donor Donor Seasoned Supporter

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    It seems like getting points when you have club seats requires weekly phone calls. My old rep did it automatically for me each week. New rep, not so much.
     
  16. northernburbs

    northernburbs Regular Member Donor Seasoned Supporter

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    I was not judging what you spend your money on.
    And it's clear you don't need my help being an asshole.
     
  17. LostAnvil

    LostAnvil Senior Member Donor Seasoned Supporter

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    "rich assholes and poor assholes are the same - they're all full of shit" -Buddhist monk, probably
     
  18. FredMertz

    FredMertz Senior Member Elite Donor Donor Seasoned Supporter

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    If you didn't intend to sound judgmental, you need to pay more attention to your word choices.
     
  19. danger

    danger Active Member Elite Donor Donor Seasoned Supporter

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    I don’t think I’ve been able to log in since 2017, but when I do I’m going to redeem my points for a striker
     
    Victors87, adam, SoupInNYC and 3 others like this.
  20. Jock

    Jock Fat Messi Seasoned Supporter

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    I bid a bunch of points on the FIFA 19 for PS4 - figured I didn't redeem any last year and had a bunch, so that's basically a free game. The points have now gone from my account, but I didn't get any kind of notification that I won, so..... did I win it?
     

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