Cityzens Portal
- Thread starter mgarbowski
- Start date
Behind the scenes at Cityzens tech central:
Points from game are up on mine! Also gave me early attendance points, even though I got in at 5! Maybe they are trying to make up for the 40 min queue I stood in... Let the scramble for prizes begin!
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The terms of this sweepstakes feel reminiscent of a back pages phone sex advertisement from the 90s
Did anyone enter any of the sweepstakes out of curiosity? Seems like a potentially wasteful use of points.
Not sure why they only have xl shirys to redeem. Very disapointed. Hoping that jerseys in L can be redeemed soon.
N
Nicholas Constantino
Guest
I know a few people were disappointed with the meet and greet and NYCFC sent out an email to all that attended offering feedback. I responded and gave the most honest response I could. I did it between classes and rushed so didn't check for spelling /grammar.
They replied with:
Just figured I'd share if anyone was interested in hearing about my experience and/or their response.
They replied with:
Just figured I'd share if anyone was interested in hearing about my experience and/or their response.
Thank you for sharing this. I loved the experience but also feel it was terribly organized. We were seated at the opposite end of the bar and had no idea players were coming out. We missed Villa who my wife was super excited about meeting and was subsequently disappointed when we realized we had missed him. Still got to meet a lot of awesome players but it is a shame that some had not much interest in coming out and hanging coughNEMECcough.
That reply back you got was bullshit. Who exactly is running this cityzen's program? Is it the club itself, CFG a tag team of both? This has the potential to be really special but dare I say it is so far one of the poorest run operations this club has done in it's short life. I get this is more on the tech side of things, but inputting data(points) manually? Really? Feel like this should have really been ironed out and had plenty of time to have been, before it was opened to us.
Yeah, I wrote to the Director of Fan Services. I got a call back from Emily. She said they wanted it to be more casual so players could walk around and talk to people. They didn't want a line with players at tables. They won't redeem my Cityzens points (really want that beanie) but they have my name on a list to invite me back to another event for no points. Hopefully I get to meet a marquee player next time.
That's still pretty sweet. What was your issue with the event if you don't mind me asking?
I was expecting the traditional line with players at tables meet and greet. Instead you have about 80-100 fans mulling around waiting for something to happen. Also, there were only 50 spots on the Cityzens page, so I don't know it was so packed. Most of them are crowding around the curtain where the players are eating/doing post game stuff. I didn't know who the players were during the first 30-45 minutes walking around and basically missed them. There was no announcement of players. No NYC FC personnel talked to the crowd before or during the event. Basically I'm at the side for the room waiting for something to happen. 75 minutes into the event David Villa shows up and he is surrounded by all sides by fans vying for a selfie and/or autograph. It's chaos. I try to get up there, but he goes back in behind the curtain after I'm in the third row of people. I left at 9 PM, 2 hours into the event. I had classes the next day, also I had travel 90 minutes back to school in Pennsylvania. Yeah, that's my decision to go to the game. But I was expecting a meet and great that wouldn't go past 8 PM or so. If this was a summer game, I could stay at the stadium until 2 AM, maybe even party with the players celebrating after the game (lol), but that's not the case. I met no players, got no autographs or pictures. I feel somewhat mislead to what the event was going to be. I would not use Cityzens points for that sort of event again. The Fan Services rep told me that the players were late because of the massive amount of press at the game and I understand that. But I am a fan and I "paid" for this event and got nothing in return. I shouldn't have to push my way to the front of the line to get an autograph or picture for something that I "paid" for. It was like wild animals trying to be corralled by some NYC FC staff telling people to move back five feet. It was very unprofessional run and extremely unorganized. I still want my damn Cityzens points back. I don't need to be on a list for another sort of event like this. I left Yankee Stadium thoroughly disappointed and pretty upset by how NYC FC dealt with that event. It's not the sort of impression the club should be leaving fans after it's first game.
I don't need NYC FC to send me a signed jersey or ball by players (though that would be nice of them) as I know a lot of other people (at the front of the line) got autographs by Villa and Jeb (those were the only "star" players who showed up when I was there). I saw posts of people with Mix who must have come out after I left. In total I think 13 players showed up, at least based on photos of jersey's with autographs. I'd like them to send me that blue stripped beanie though. Not a huge point, but I have two seats in the Legends section so I'm paying the most for season tickets (outside of actual suites), so I would expect some level of professionalism. Also, part of the Legends section benefits is "Invitation to VIP event(s)." I would think the first player meet and greet would include this, but no. I'd like to see what the premium services department will be doing for these events.
Basically, I'm upset. Sorry for such a long post, but I have a lot of say about how the event was run.
To be fair, you didn't pay as you said "paid" for this experience. What we paid for is our seat at the games. This is just a bonus. I attend the game, arrive early, they win 2-0 , CFG/NYCFC give me 200 points. I use my 200 points to eat a cheeseburger with fat frank after the game who guess what, isn't actually at the game, rather he is sitting on a bench somewhere in England, I complain, they tell me to go fuck myself. I'm not saying it's right, I'm saying it's a lesson learned. Most of us have learned our lesson by attending a previously held event. I believe that is their view on this, its not mine, as I said. Lesson learned.
