After I pushed my rep said he would check if there is any way for me to choose a different section. AFAIK he could just be going through the motions to assuage me, or maybe there's a chance.Yup, sounds like (per my rep) the club is assigning seats—no chance to pick your own.
What annoys me the most is the seats I am assigned at Citi are only comparable in the sense they have some sort of club access. They are objectively much worse in the view. The team had to decide whether to give me non-club but comparable views or a club but worse view and choose the bad view, presumably because they believed they had to put me in a club to justify charging me the same price. But for me it is lose-lose.
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