Thanks Hugo, I reached out and was given this response:
I looked up your account and you are all set with the deposit. Ticketmaster has allocated the tickets as “will call” for all orders and we are working with them to correct that. More good news - you are one of the first 3,000 account holders and officially a Founding Member of New York City FC! Welcome to the family and thank you for your support!
I bought my season tickets on Monday evening so I suppose there are is still some ways to go to hit the 3,000 mark.