Stadium Discussion

[mgarbowski]

We discussed our main reason for premium seats is for my girlfriend to have easy bathroom access.

I'm smiling because I had Delta Club for a few years and the main reason I kept renewing there was my family of 2 daughters and a wife love the bathrooms. I dropped it after my younger girl went away to college; dropped down to 1 ticket at the same time because my wife never wanted to attend too often and I can bring her to 1 or 2 games using the trade in feature. Anyway, I agree Delta was never a great value. The view wasn't great. The food was merely OK, and the lines for it were often longer than outside because it was semi-custom made (really heated) and you still have the friction of payment.
Despite that I'm probably going to look at the East Sideline options next month. it's no more than 50-50 I'll buy there but it's worth considering.
WRT to the schedule change, East Side seats are actually looking better for day games. Late afternoon sun in your face is not bad if you take away the height of summer.

 

[mgarbowski]

Well never mind. The form to reserve your appointment makes it clear that minimum commitment is 3 years. Options are:

• Long-term length with the best possible rate each year (minimal annual increase over 5+ years).
• Short-term length (3-4 years).
• I would prefer a non-premium location for 1-2 years.

I won't be committing for multiple years, so I'm out for any premium option. I knew they were doing this for the previous real premium seats but mistakenly thought it would not be required for the pseudo-premium option.

 

[Cohibax]

3-4 year commitment on premium seats is tough, unless it's a business expense who knows what emergencies pop up year to year. What's the penalty for cancelling year 2? Banishment from stadium?

 

[mgarbowski]

3-4 year commitment on premium seats is tough, unless it's a business expense who knows what emergencies pop up year to year. What's the penalty for cancelling year 2? Banishment from stadium?

The contract would need to have a free cancellation provision for life changes. It would be similar to how you can change work benefits any time due to marriage, divorce, birth, death, adult child getting her own insurance, etc. Here the likely conditions might include moving out of the metro area, death of a friend or family member who regularly attended, job loss, etc. But I don't feel like reading fine print during an appointment to buy sports tickets. I wouldn't want to need to provide proof of any of the above when I cancel. "I'm sorry your wife died but we need a death certificate and proof she regularly attended games" or "We need to see your termination letter." Plus they might not even have such provisions in the contract. Overall it's an offensive requirement. My personal concern is moving away, which is likely to happen. Just let me buy season tickets for stadium year 1 and go away happy.

 

[CCMore]

The contract would need to have a free cancellation provision for life changes. It would be similar to how you can change work benefits any time due to marriage, divorce, birth, death, adult child getting her own insurance, etc. Here the likely conditions might include moving out of the metro area, death of a friend or family member who regularly attended, job loss, etc. But I don't feel like reading fine print during an appointment to buy sports tickets. I wouldn't want to need to provide proof of any of the above when I cancel. "I'm sorry your wife died but we need a death certificate and proof she regularly attended games" or "We need to see your termination letter." Plus they might not even have such provisions in the contract. Overall it's an offensive requirement. My personal concern is moving away, which is likely to happen. Just let me buy season tickets for stadium year 1 and go away happy.

I too hate the long term contracts. If they do this for regular seats imma be pissed. I want to try the new schedule flip but I don’t want to commit to it if I hate it. More importantly, where ya movin? And don’t say Florida lol

 

[mgarbowski]

I too hate the long term contracts. If they do this for regular seats imma be pissed. I want to try the new schedule flip but I don’t want to commit to it if I hate it. More importantly, where ya movin? And don’t say Florida lol

Could be Florida. Anywhere VA to Florida are the most likely. Longer shots Tennessee or Texas. Waiting to see where offspring settle among other things. As of next summer they will be in VA and TX but that's not necessarily the long term for either. It could be but too early to say.

That form implies non premium seats won't require multi-year terms but it's vague enough they could offer them, or even require 2 for some seats? I also wonder if anyone fills out the form for a premium seat appointment but picks the "I would prefer a non-premium location for 1-2 years" option.

 

[QueensKnight]

"Prices for the Centerline Club range from $10,750 to $22,000 while the Sideline Club range from $5,850 to $14,750." - LionNYC in July

That's for the west side. As others have said, the word is the east side will start at around $3k.

 

[QueensKnight]

The contract would need to have a free cancellation provision for life changes. It would be similar to how you can change work benefits any time due to marriage, divorce, birth, death, adult child getting her own insurance, etc. Here the likely conditions might include moving out of the metro area, death of a friend or family member who regularly attended, job loss, etc. But I don't feel like reading fine print during an appointment to buy sports tickets. I wouldn't want to need to provide proof of any of the above when I cancel. "I'm sorry your wife died but we need a death certificate and proof she regularly attended games" or "We need to see your termination letter." Plus they might not even have such provisions in the contract. Overall it's an offensive requirement. My personal concern is moving away, which is likely to happen. Just let me buy season tickets for stadium year 1 and go away happy.

There's nothing in the contract regarding that. But, you would think they'd be smart enough not to start suing their own fans. Just look what happened to the Redskins when they tried that.

 

[mgarbowski]

There's nothing in the contract regarding that. But, you would think they'd be smart enough not to start suing their own fans. Just look what happened to the Redskins when they tried that.

Does the contract reference the requirement to renew 3-5 years?

 

[QueensKnight]

Does the contract reference the requirement to renew 3-5 years?

No. It says if you wish to renew you must let them know at least one year before the end of the current agreement, and of course agree to the new fee and terms. Also says they can just reject your renewal request.

I have had season tickets to a few different teams and have never seen many of the things in this agreement. A confidentiality clause, really? So I cant tell people where my seats are? Can I even tell another person I have seats I would imagine many of the things in it would cause a pr nightmare if they tried to enforce, at least against more then the most extreme cases.

 

[mgarbowski]

No. It says if you wish to renew you must let them know at least one year before the end of the current agreement, and of course agree to the new fee and terms. Also says they can just reject your renewal request.

I have had season tickets to a few different teams and have never seen many of the things in this agreement. A confidentiality clause, really? So I cant tell people where my seats are? Can I even tell another person I have seats I would imagine many of the things in it would cause a pr nightmare if they tried to enforce, at least against more then the most extreme cases.

In the last few weeks I have mentioned that I think Sims is fully CFG's man and that he and Patricof have very different approaches to business. I could be wrong; to some extent maybe I'm projecting. I'm definitely not saying Sims is unethical. But FWIW my judgment is Patricof would not have gone along with this sort of stuff because it is inconsistent with the culture and the club/customer relationship I saw him trying to build. Arguably it's just as well he left when he did rather than get into a conflict.

Maybe CFG has changed as well. Way, way back when this forum had a fair number of UK Man City fans. I remember them praising the CFG way of dealing with customers. One thing I remember is Man City STH monthly payments were suspended in December because people have higher expenses for Christmas gifts and holiday parties, but there was more to it than that. I don't see that version of CFG any more in our ownership.