Stadium Discussion

kiwiuzui said:
We discussed our main reason for premium seats is for my girlfriend to have easy bathroom access.
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I'm smiling because I had Delta Club for a few years and the main reason I kept renewing there was my family of 2 daughters and a wife love the bathrooms. I dropped it after my younger girl went away to college; dropped down to 1 ticket at the same time because my wife never wanted to attend too often and I can bring her to 1 or 2 games using the trade in feature. Anyway, I agree Delta was never a great value. The view wasn't great. The food was merely OK, and the lines for it were often longer than outside because it was semi-custom made (really heated) and you still have the friction of payment.
Despite that I'm probably going to look at the East Sideline options next month. it's no more than 50-50 I'll buy there but it's worth considering.
WRT to the schedule change, East Side seats are actually looking better for day games. Late afternoon sun in your face is not bad if you take away the height of summer.
 
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Well never mind. The form to reserve your appointment makes it clear that minimum commitment is 3 years. Options are:
  • Long-term length with the best possible rate each year (minimal annual increase over 5+ years).
  • Short-term length (3-4 years).
  • I would prefer a non-premium location for 1-2 years.
I won't be committing for multiple years, so I'm out for any premium option. I knew they were doing this for the previous real premium seats but mistakenly thought it would not be required for the pseudo-premium option.
 
3-4 year commitment on premium seats is tough, unless it's a business expense who knows what emergencies pop up year to year. What's the penalty for cancelling year 2? Banishment from stadium?
 
Cohibax said:
3-4 year commitment on premium seats is tough, unless it's a business expense who knows what emergencies pop up year to year. What's the penalty for cancelling year 2? Banishment from stadium?
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The contract would need to have a free cancellation provision for life changes. It would be similar to how you can change work benefits any time due to marriage, divorce, birth, death, adult child getting her own insurance, etc. Here the likely conditions might include moving out of the metro area, death of a friend or family member who regularly attended, job loss, etc. But I don't feel like reading fine print during an appointment to buy sports tickets. I wouldn't want to need to provide proof of any of the above when I cancel. "I'm sorry your wife died but we need a death certificate and proof she regularly attended games" or "We need to see your termination letter." Plus they might not even have such provisions in the contract. Overall it's an offensive requirement. My personal concern is moving away, which is likely to happen. Just let me buy season tickets for stadium year 1 and go away happy.
 
mgarbowski said:
The contract would need to have a free cancellation provision for life changes. It would be similar to how you can change work benefits any time due to marriage, divorce, birth, death, adult child getting her own insurance, etc. Here the likely conditions might include moving out of the metro area, death of a friend or family member who regularly attended, job loss, etc. But I don't feel like reading fine print during an appointment to buy sports tickets. I wouldn't want to need to provide proof of any of the above when I cancel. "I'm sorry your wife died but we need a death certificate and proof she regularly attended games" or "We need to see your termination letter." Plus they might not even have such provisions in the contract. Overall it's an offensive requirement. My personal concern is moving away, which is likely to happen. Just let me buy season tickets for stadium year 1 and go away happy.
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I too hate the long term contracts. If they do this for regular seats imma be pissed. I want to try the new schedule flip but I don’t want to commit to it if I hate it. More importantly, where ya movin? And don’t say Florida lol
 
CCMore said:
I too hate the long term contracts. If they do this for regular seats imma be pissed. I want to try the new schedule flip but I don’t want to commit to it if I hate it. More importantly, where ya movin? And don’t say Florida lol
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Could be Florida. Anywhere VA to Florida are the most likely. Longer shots Tennessee or Texas. Waiting to see where offspring settle among other things. As of next summer they will be in VA and TX but that's not necessarily the long term for either. It could be but too early to say.

That form implies non premium seats won't require multi-year terms but it's vague enough they could offer them, or even require 2 for some seats? I also wonder if anyone fills out the form for a premium seat appointment but picks the "I would prefer a non-premium location for 1-2 years" option.
 
mgarbowski said:
The contract would need to have a free cancellation provision for life changes. It would be similar to how you can change work benefits any time due to marriage, divorce, birth, death, adult child getting her own insurance, etc. Here the likely conditions might include moving out of the metro area, death of a friend or family member who regularly attended, job loss, etc. But I don't feel like reading fine print during an appointment to buy sports tickets. I wouldn't want to need to provide proof of any of the above when I cancel. "I'm sorry your wife died but we need a death certificate and proof she regularly attended games" or "We need to see your termination letter." Plus they might not even have such provisions in the contract. Overall it's an offensive requirement. My personal concern is moving away, which is likely to happen. Just let me buy season tickets for stadium year 1 and go away happy.
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There's nothing in the contract regarding that. But, you would think they'd be smart enough not to start suing their own fans. Just look what happened to the Redskins when they tried that.
 
QueensKnight said:
There's nothing in the contract regarding that. But, you would think they'd be smart enough not to start suing their own fans. Just look what happened to the Redskins when they tried that.
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Does the contract reference the requirement to renew 3-5 years?
 
mgarbowski said:
Does the contract reference the requirement to renew 3-5 years?
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No. It says if you wish to renew you must let them know at least one year before the end of the current agreement, and of course agree to the new fee and terms. Also says they can just reject your renewal request.

I have had season tickets to a few different teams and have never seen many of the things in this agreement. A confidentiality clause, really? So I cant tell people where my seats are? Can I even tell another person I have seats 😂 I would imagine many of the things in it would cause a pr nightmare if they tried to enforce, at least against more then the most extreme cases.
 
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QueensKnight said:
No. It says if you wish to renew you must let them know at least one year before the end of the current agreement, and of course agree to the new fee and terms. Also says they can just reject your renewal request.

I have had season tickets to a few different teams and have never seen many of the things in this agreement. A confidentiality clause, really? So I cant tell people where my seats are? Can I even tell another person I have seats 😂 I would imagine many of the things in it would cause a pr nightmare if they tried to enforce, at least against more then the most extreme cases.
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In the last few weeks I have mentioned that I think Sims is fully CFG's man and that he and Patricof have very different approaches to business. I could be wrong; to some extent maybe I'm projecting. I'm definitely not saying Sims is unethical. But FWIW my judgment is Patricof would not have gone along with this sort of stuff because it is inconsistent with the culture and the club/customer relationship I saw him trying to build. Arguably it's just as well he left when he did rather than get into a conflict.

Maybe CFG has changed as well. Way, way back when this forum had a fair number of UK Man City fans. I remember them praising the CFG way of dealing with customers. One thing I remember is Man City STH monthly payments were suspended in December because people have higher expenses for Christmas gifts and holiday parties, but there was more to it than that. I don't see that version of CFG any more in our ownership.
 
mgarbowski said:
In the last few weeks I have mentioned that I think Sims is fully CFG's man and that he and Patricof have very different approaches to business. I could be wrong; to some extent maybe I'm projecting. I'm definitely not saying Sims is unethical. But FWIW my judgment is Patricof would not have gone along with this sort of stuff because it is inconsistent with the culture and the club/customer relationship I saw him trying to build. Arguably it's just as well he left when he did rather than get into a conflict.

Maybe CFG has changed as well. Way, way back when this forum had a fair number of UK Man City fans. I remember them praising the CFG way of dealing with customers. One thing I remember is Man City STH monthly payments were suspended in December because people have higher expenses for Christmas gifts and holiday parties, but there was more to it than that. I don't see that version of CFG any more in our ownership.
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Was $10 finals tickets the last cool thing they've done?
 
joe said:
Was $10 finals tickets the last cool thing they've done?
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They still have $10 Away tickets generally, though I'm not sure if that might be an MLS thing. If we went back to a final Away it could happen again. They try in other ways. They revived a points system for stuff and experiences this year, and they hold the parties to open and close the season. I think they're OK at least on the side of positive things. It's more that they repeatedly fail the don't be an ass test on the negative side.
  • confidentiality clauses in STH agreements
  • not providing a complete price list, or revealing prices at all outside of scheduled seat selection meetings
  • ramping up STH prices the year before the new stadium opens
  • downgrading "free" playoff tickets this year if you downgrade your STH seats next year
  • multi-year commitments
All of these are recent, though there have been other bad policies going back, so maybe my theory that it's worse than ever is wrong. Maybe the new stadium is prompting a bunch of them to happen at once but this was always CFG's way of doing things. One that I thought was egregious was they added a surcharge for tickets in the first row of a section in maybe the third year or so of operations. It did not affect me, but it thoroughly sucked for those it did. If you preferred not to pay the first row premium you couldn't just move back 1 or 2 rows because those were all taken, of course. You were left with random openings depending on who cancelled what at any given time. It mostly meant that the very first people to sign up in 2013-14 got screwed because they were over represented in people who had choice first row of section seats. CFG has also always thrown sand in the gears when you want to downgrade.

Really I should not be surprised at any of this after the Lampard deception before they even had a full team or played one game. By that I mean not the last minute announcement of the decision to extend his time in Manchester but the completely fake signing announcement in July 2014. They held a press conference stating that NYCFC signed Lampard to a MLS contract when that simply had not happened and did not happen until 2015. It was a 100% outright lie. An organization that will do that shouldn't surprise me when they pull the crap they've pulled ICW selling the new stadium.
 
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Being a minor league club of a multi national conglomerate sucks. I’d rather hate woody Johnson. But I think anyone building a billion dollar stadium would pull this.
 
mgarbowski said:
They still have $10 Away tickets generally, though I'm not sure if that might be an MLS thing. If we went back to a final Away it could happen again. They try in other ways. They revived a points system for stuff and experiences this year, and they hold the parties to open and close the season. I think they're OK at least on the side of positive things. It's more that they repeatedly fail the don't be an ass test on the negative side.
  • confidentiality clauses in STH agreements
  • not providing a complete price list, or revealing prices at all outside of scheduled seat selection meetings
  • ramping up STH prices the year before the new stadium opens
  • downgrading "free" playoff tickets this year if you downgrade your STH seats next year
  • multi-year commitments
All of these are recent, though there have been other bad policies going back, so maybe my theory that it's worse than ever is wrong. Maybe the new stadium is prompting a bunch of them to happen at once but this was always CFG's way of doing things. One that I thought was egregious was they added a surcharge for tickets in the first row of a section in maybe the third year or so of operations. It did not affect me, but it thoroughly sucked for those it did. If you preferred not to pay the first row premium you couldn't just move back 1 or 2 rows because those were all taken, of course. You were left with random openings depending on who cancelled what at any given time. It mostly meant that the very first people to sign up in 2013-14 got screwed because they were over represented in people who had choice first row of section seats. CFG has also always thrown sand in the gears when you want to downgrade.

Really I should not be surprised at any of this after the Lampard deception before they even had a full team or played one game. By that I mean not the last minute announcement of the decision to extend his time in Manchester but the completely fake signing announcement in July 2014. They held a press conference stating that NYCFC signed Lampard to a MLS contract when that simply had not happened and did not happen until 2015. It was a 100% outright lie. An organization that will do that shouldn't surprise me when they pull the crap they've pulled ICW selling the new stadium.
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All fair points. I definitely take the regular (e.g. not MLS Cup) $10 away tickets as a standard thing without any knowledge of whether other clubs do it.
 
I will admit that I am considering these east side seats. My wife has medical issues that makes us miss a lot of matches due to cold weather. A guaranteed place to warm up could make the difference between being able to attend 5-10 vs 15-17 matches.

OTOH, depending on the price, I might end up just buying normal seats and trading in / upgrading to these tickets for a handful of cold weather matches. I wonder what the secondary market for these seats will look like.
 
I know this was mentioned above but I’m not technologically savvy enough to get the exact quote in the reply. I’m in that nightmare situation of life situation changing mid NYCFC season contract right now. I took a job in Pittsburgh this summer (yes, I’m already planning on grabbing Riverhounds and Riveters tickets), but my family is still in New York, so I’m going back and forth on weekends. And this means I’m also paying right now for 2026 tickets knowing that it’ll be difficult to attend a lot of the games. I still want seats and would absolutely travel for games, but I really don’t want to be tied into a multi-year contract.

Honestly, if the club were thinking strategically, they’d offer a true year to year option for premium seats. More people would jump in. Part of me thinks the reason they don’t is because once fans realize the premium seats aren’t really worth the cost, they’d never commit to another two years of escalating prices.

Anyway, back to my point. I’ve got Champions Club seats now, and I actually love that level. I still think I’m paying too much, but the all you can eat ballpark fare and the included parking passes make it worthwhile for me. What I hate is that there’s no reasonably priced version of the same quality seat. Premium tickets are already tough to resell, and I don’t see that improving in the new stadium.

On top of that, my wife is already annoyed that we’re locked in for 2026 when we’ll only be able to get to weekend matches. And with how expensive the new stadium is going to be, there is no way I’ll convince her we should keep premium seats and a contract. I might end up in general seating just to have tickets at all, but honestly, even that’s starting to feel unlikely. All of this is a long way of saying: be careful before you get locked into any contract. Things change fast, and you don’t want to be stuck when they do.
 
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