2020 & 2021 Season Ticket Thread

For STHs: If NYCFC hosts 0 matches at YS/CF in 2020, which would you prefer?

  • Complete Refund

    Votes: 16 59.3%
  • Credit to 2021 Season

    Votes: 11 40.7%

  • Total voters
    27

Fantazma

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Interesting. They offer more to people who choose to pay the remaining balance in full next year extra: they get to choose 2 bonuses, while quarterly and monthly options get just one. Also they get more City Tokens, whatever they are. I'm not saying it's enough but it is more.

But people who already paid in full for 2020 are not addressed at all. I presume they get what the 2021 pay in full people get, but yes, they should get something even more than those folks receive.
this is me, im emailing my rep as as im typing this.
 

SoupInNYC

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Interesting. They offer more to people who choose to pay the remaining balance in full next year extra: they get to choose 2 bonuses, while quarterly and monthly options get just one. Also they get more City Tokens, whatever they are. I'm not saying it's enough but it is more.

But people who already paid in full for 2020 are not addressed at all. I presume they get what the 2021 pay in full people get, but yes, they should get something even more than those folks receive.
Is this right? I'm seeing this from the link I was provided.

1592239919792.png
 

SoupInNYC

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Also bonus City Tokens dependent on whether regular or founding, and payment plan choice.

What are City Tokens again?
Tokens are how the ticket trade-in program works now. All games are assigned certain token values based on "prestige" of game (opponent, date/time, etc.). You trade your tickets in, you receive tokens. You want to get extra tickets for another game, you use tokens. And season ticket holders start with a certain token balance (I forget what that actual beginning balance is).
 

SoupInNYC

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Curious if the $100 food and beverage credit applies to alcohol. I'm assuming not.
 

twsj91

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There are inconsistencies in what the club has sent out as well. In the email I received (and what SoupInNYC SoupInNYC posted) if I roll over my pay in full plan I would get to go to the CFA, but in the link Shwafta Shwafta posted it says only founding members get to go to the CFA.
 

SoupInNYC

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i emailed rep to clarify, i assume the November 15 2020 payment would not apply since it paid for in full but everything else does.
Definitely let us know once you find out.

I think that that option was the pay in full plan, but they just used poor wording in spots there. I don't know exactly what else that option could be referring to.
 

mgarbowski

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Definitely let us know once you find out.

I think that that option was the pay in full plan, but they just used poor wording in spots there. I don't know exactly what else that option could be referring to.
I think the confusion is that there are 3 options for people currently on the monthly plan:
1. pay 2021 in full in November
2. pay 2021 in 2 payments in November and Feb 2021
3. pay 2021 in 6 payments monthly starting November 2020

But people who already paid 2020 in full are not addressed. Presumably they get the benefits of the first option above without having to make the November payment, but for fairness they should get something a little more. And they're not even mentioned so we have to guess. But it appears the club decided it has their money so they get no extra incentives, which is the only misstep that I see in an otherwise good program.
 
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SoupInNYC

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I think the confusion is that there are 3 options for people currently on the monthly plan:
1. pay 2021 in full in November
2. pay 2021 in 2 payments in November and Feb 2021
3. pay 2021 in 6 payments monthly starting November 2020

But people who already paid 2020 in full are not addressed. Presumably they get the benefits of the first option above without having to make the November payment, but for fairness they should get something a little more. And they're not even mentioned so we have to guess. But it appears the club decided it has their money so they get no extra incentives, which is the only misstep that I see in an otherwise good program.
I guess I interpreted what they presented in different manners (and think some of their wording was just poor). The three scenarios I thought were:
  1. If you're on the monthly plan and want to roll over, here is the option for that
  2. If you're on the quarterly plan and want to roll over, here is the option for that
  3. If you're on the pay in full plan (already paid), here is the option for that
If you don't want to roll over, talk to your rep.

ETA the screenshot from what I have. I think with all of them having headers for Monthly Payment Plan, Quarterly Payment Plan, and Annual Pay in Full Plan is where I thought they were designating the various methods city members had signed up and then what the rollover benefits were. I do think for the pay in full plan, the "No additional payments until November 15, 2020" is incredibly confusing, because those on that plan shouldn't have any more payments to make anyways. I chalk this up to sloppy QC and having just copy/pasted from above as a starting point on the benefits.

1592242472044.png
 

canchon

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So my understanding is what we are paying in 2021 is the balance of this year that was not paid - and we can either pay that monthly, quarterly, or all at once.

Is there any easy way to see how much our 2021 payment would be? That would influence how we would pay for it, i.e. if it’s not that much then the benefits become really appealing.
 

mgarbowski

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I guess I interpreted what they presented in different manners (and think some of their wording was just poor). The three scenarios I thought were:
  1. If you're on the monthly plan and want to roll over, here is the option for that
  2. If you're on the quarterly plan and want to roll over, here is the option for that
  3. If you're on the pay in full plan (already paid), here is the option for that
If you don't want to roll over, talk to your rep.

ETA the screenshot from what I have. I think with all of them having headers for Monthly Payment Plan, Quarterly Payment Plan, and Annual Pay in Full Plan is where I thought they were designating the various methods city members had signed up and then what the rollover benefits were. I do think for the pay in full plan, the "No additional payments until November 15, 2020" is incredibly confusing, because those on that plan shouldn't have any more payments to make anyways. I chalk this up to sloppy QC and having just copy/pasted from above as a starting point on the benefits.

View attachment 10794
My interpretation is based on (1) I don't think there is an existing quarterly payment plan in place (maybe I'm wrong); and (2) if the Pay in Full Plan is for people who already paid in full then why would they make a payment in November? And why would it reference "rollover my 2020 memberships payments made to date?" It should then just say something like "rollover my entire 2020 payment."
 
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SoupInNYC

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My interpretation is based on (1) I don't think there is an existing quarterly payment plan in place (maybe I'm wrong); and (2) if the Pay in Full Plan is for people who already paid in full then why would they make a payment in November? And why would it reference "rollover my 2020 memberships payments made to date?" It should then just say something like "rollover my entire 2020 payment."
You very well may be right, though I'm still interpreting it the way I laid it out ;)

I think one thing is for certain, and that is that (even acknowledging the options and benefits that they are providing here are, IMO, really great), this message is incredibly unclear and very poorly structured / written.

Even when the club is doing a great thing, they still find some way to bungle this a bit,
 

Fantazma

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I guess I interpreted what they presented in different manners (and think some of their wording was just poor). The three scenarios I thought were:
  1. If you're on the monthly plan and want to roll over, here is the option for that
  2. If you're on the quarterly plan and want to roll over, here is the option for that
  3. If you're on the pay in full plan (already paid), here is the option for that
If you don't want to roll over, talk to your rep.

ETA the screenshot from what I have. I think with all of them having headers for Monthly Payment Plan, Quarterly Payment Plan, and Annual Pay in Full Plan is where I thought they were designating the various methods city members had signed up and then what the rollover benefits were. I do think for the pay in full plan, the "No additional payments until November 15, 2020" is incredibly confusing, because those on that plan shouldn't have any more payments to make anyways. I chalk this up to sloppy QC and having just copy/pasted from above as a starting point on the benefits.

View attachment 10794
ok so yes if you paid in full for 2020 your credit will be moved to 2021 under the "Rollover Annual Pay in Full Plan" benefits you see above minus the payment of November 15 2020, and the two selections from the bonus incentives list in the pdf.
 
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FredMertz

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The offers were definitely not all the same. I did not have anything in any of my offers about bonus tokens. I also did not have a food and beverage credit as an option, which makes sense as I sit in a food included sections.

My Day at the training facility option also seemed to include a bbq, which is good because I like bbq.

There was one other thing that I wasn't sure exactly what it meant -- LionNYC LionNYC, you know which thing I am talking about?
 
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LionNYC

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The offers were definitely not all the same. I did not have anything in any of my offers about bonus tokens. I also did not have a food and beverage credit as an option, which makes sense as I sit in a food included sections.

My Day at the training facility option also seemed to include a bbq, which is good because I like bbq.

There was one other thing that I wasn't sure exactly what it meant -- LionNYC LionNYC, you know which thing I am talking about?
From what I gather from different season ticket holders, the benefits are differentiated between premium vs. non-premium season ticket holders.
 

mgarbowski

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The offers were definitely not all the same. I did not have anything in any of my offers about bonus tokens. I also did not have a food and beverage credit as an option, which makes sense as I sit in a food included sections.

My Day at the training facility option also seemed to include a bbq, which is good because I like bbq.

There was one other thing that I wasn't sure exactly what it meant -- LionNYC LionNYC, you know which thing I am talking about?
From what I gather from different season ticket holders, the benefits are differentiated between premium vs. non-premium season ticket holders.
I'm lowest level of premium and it seems I got the same offers. I got a merchandise credit instead of food credit even though Delta has no free food, but that's fine.

FredMertz FredMertz Is the thing you're talking about the dugout thing?

Also, they refer to BBQ thing as a day at CFA. What does CFA stand for (not historically)?
 

FredMertz

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I'm lowest level of premium and it seems I got the same offers. I got a merchandise credit instead of food credit even though Delta has no free food, but that's fine.

FredMertz FredMertz Is the thing you're talking about the dugout thing?

Also, they refer to BBQ thing as a day at CFA. What does CFA stand for (not historically)?
City Football Academy
 

Seth

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I've been thinking about this. (Probably a mistake, but still…) I did the 2020 monthly payment plan, and I think there were only three payments left. So if I roll that over for next season the term payment options aren't very attractive compared to paying it all off at once. I understand why they're offering the smaller payment options but I feel that would make a lot more sense if it were December and we'd still have 10 or 11 payments in front of us. Did I miss something? Doesn't seem like there's any point to the quarterly plan vs yearly plan with only three payments left to make.