2018 Season Ticket Thread

[FredMertz]

No I’m saying it’ll be like the yankees, where there’s a button that says Sell on Stubhub. I could be wrong but I thought that all tickets were then resold on Stubhub... why would there be a Ticketmaster resale site if we’re all bring switched to Stubhub.

Ticketmaster sells secondary market tickets for every event. Anyone who buys a non season ticket for a game can sell them there.

As far as I can tell, there is no button that says "Sell on Stubhub". You have to go on and list them like you would for any event, then you need to take the buyer's email address, go into your NYCFC account and forward them to the buyer.

 

[Mkdaman1818]

Ticketmaster sells secondary market tickets for every event. Anyone who buys a non season ticket for a game can sell them there.

As far as I can tell, there is no button that says "Sell on Stubhub". You have to go on and list them like you would for any event, then you need to take the buyer's email address, go into your NYCFC account and forward them to the buyer.

They may not have yet enabled the StubHub feature to sell tickets. For the Yankees last year, they introduced this feature, and there was a specific button within the ticketmaster account manager to sell on stubhub. So let’s wait and see what happens

 

[EganSoccerWords]

We're not getting a wider base than likely then on both, like I always did. Believe it or not, a lot of people as much more comfortable buying on Ticketmaster than they are on StubHub.

well you old farts can catch up to the rest of us

 

[Gotham Gator]

https://twitter.com/x/status/962091644542693376

 

[mgarbowski]

https://twitter.com/x/status/962091644542693376

Bottom line is the seller fee is capped at 5% though the mechanics are a bit kludgy. Also not clear if you are entitled to the credit if you don’t renew.

 

[Kangaroo Jack]

Bottom line is the seller fee is capped at 5% though the mechanics are a bit kludgy. Also not clear if you are entitled to the credit if you don’t renew.
View attachment 8255

not crazy about the fact theyd hold onto the money until the end of the season. Does anyone remember how much ticketmaster was charging us in fees?

 

[mgarbowski]

not crazy about the fact theyd hold onto the money until the end of the season. Does anyone remember how much ticketmaster was charging us in fees?

It was 5%. Confirmed by finding an email from 2015:

"As a New York City FC Seasoncard Holder you have the added benefit of a preferred resale fee that is limited to 5% of the purchase price of the resale transaction as opposed to a higher resale fee, which is the current structure of other resale options. Please note, you must post your ticket(s) for resale through AccountManager to receive the preferred 5% commission rate."

 

[SoupInNYC]

You have to go on and list them like you would for any event, then you need to take the buyer's email address, go into your NYCFC account and forward them to the buyer.

I don't think this part is as much work as you're making it out to be.

Every time I've sold a ticket on Stub Hub, I upload the ticket onto the site before its sold. Once its sold, Stub Hub handles delivery of it, there's nothing else you need to do.

Edit: Apparently this is not the case now as per mgarbowski post below

 

[mgarbowski]

I don't think this part is as much work as you're making it out to be.

Every time I've sold a ticket on Stub Hub, I upload the ticket onto the site before its sold. Once its sold, Stub Hub handles delivery of it, there's nothing else you need to do.

 

[SoupInNYC]

View attachment 8256

Oh, well that seems unnecessary.

I've never had to do that in the past with Stub Hub.

 

[Mkdaman1818]

Oh, well that seems unnecessary.

I've never had to do that in the past with Stub Hub.

I don’t think we’ll have to do that if there’s actual integration. I’d be really shocked and disappointed if that was the case, especially since the Yankees had actual integration with the Ticketmaster account manager and Stubhub

 

[mgarbowski]

I don’t think we’ll have to do that if there’s actual integration. I’d be really shocked and disappointed if that was the case, especially since the Yankees had actual integration with the Ticketmaster account manager and Stubhub

 

[Albany_NYCFC]

View attachment 8261

So if my tickets sell an hour or two before game time than I have to go thru ALL this hassle??? PITA!! I'll be pregaming at one of the bars in that time and be in no position to go thru all that!!

 

[Lasker]

This system as described is so terrible that I’m assuming we’re misunderstanding or that they have described it wrong.

For sellers it’s a PITA, for buyers it’s even worse - you have to sit around wondering when and if you get our tickets?

For as much time and effort as these sites spend on reducing “friction” I simply can’t believe they’ll actually go through with this as described here.

 

[mgarbowski]

This system as described is so terrible that I’m assuming we’re misunderstanding or that they have described it wrong.

For sellers it’s a PITA, for buyers it’s even worse - you have to sit around wondering when and if you get our tickets?

For as much time and effort as these sites spend on reducing “friction” I simply can’t believe they’ll actually go through with this as described here.

I have the same instincts. This system is designed for failure. It can’t be how it will actually work. But it concerns me that the StubHub and NYCFC descriptions match up perfectly on this point.

 

[Seth]

I have the same instincts. This system is designed for failure. It can’t be how it will actually work. But it concerns me that the StubHub and NYCFC descriptions match up perfectly on this point.

I think the issue is that while the contract is for us to sell through StubHub our tickets still live in TicketMaster where we get them from. So it sounds to me like they either can't or won't actually integrate the two systems, which means we have this two-step to go through. So basically nobody wins except whoever brokered the contract.

 

[mgarbowski]

So it sounds to me like they either can't or won't actually integrate the two systems,

According to Mkdaman1818 the Yankees managed to do it, so "won't" seems the right choice, which just raises issues of "why not."

 

[Mkdaman1818]

According to Mkdaman1818 the Yankees managed to do it, so "won't" seems the right choice, which just raises issues of "why not."

Yeah this seems like a bloody disaster if they do it this offline way. Btw here’s a faq on the yankees site, to show how they do it

https://www.mlb.com/yankees/tickets/stubhub/seller-faq

To start selling your tickets:

1. Sign in to your Yankees account.
2. Select the game and tickets you want to sell.
3. Click 'Sell on StubHub'.
4. You'll be taken to StubHub to set your price and choose how you want to be paid. You'll be able to review everything before you list your tickets for sale.

 

[FredMertz]

So it turns out that cynical old Fred Mertz has a lot of company on this one!

Thanks M-Garb for taking the time to post the screenshot, vindicating my cynicism.

 

[adam]

Wouldn’t many prospective purchasers shy away from a listing where they have to wait for the seller to upload the ticket? Many listings say “instant download”. If I was buying I’d only want one of those. Rather than having to wait for the seller to perform.

Moreover, they’ve really screwed us by doing away with PDF tickets. We at least would have had the option to download the PDF and list it on StubHub ourselves, even if we had to pay the additional fee. At least it would show up as an instant transfer and afford us the convenience of not having to transfer after the fact.

If the club gave us so much lip service about fans legitimate resale concerns, why would they ever do this? Is this just pure incompetence?