Get to Know Your Rep

[JayH]

Shout out to my rep Doug Bennett, who went above and beyond to help me out with an issue. 10/10.

I thought that field intruders received a life ban. Doug must be really good.

 

[Bane]

Shout out to my rep Doug Bennett, who went above and beyond to help me out with an issue. 10/10.

My rep as well; Doug is the man.

 

[NYCFC_Dan]

Which one of you is Doug...

 

[SayWhat44]

I find it interesting that my rep went to school down here in Tampa... How'd they know
Bout to switch to Emily tho XD

I met her at the nycfc office before I can confirm she's good looking in person as well. She's pretty high strung and stressed out they work her pretty hard. Also pretty sure she hates me but oh well.

 

[LionNYC]

She's pretty high strung and stressed out they work her pretty hard.

Based on the personnel listed on the front office website, I think only her and two other people respond to all the requests, questions, comments, and concerns from the 20K season ticket holders. And when I've reached out to help@nycfc.com or cityzens@nycfc.com, etc, I've received responses only from her.

Imagine getting hundreds of emails because Cityzens points aren't posted yet, or the item you redeem isn't at your place yet, or you're wondering whether Yankee Stadium will accept print tickets for this game...

Everyone that I've interacted with at the club does a great job. They deserve credit for all they do and for what we ask of them, senseless or otherwise.

 

[SayWhat44]

Based on the personnel listed on the front office website, I think only her and two other people respond to all the requests, questions, comments, and concerns from the 20K season ticket holders. And when I've reached out to help@nycfc.com or cityzens@nycfc.com, etc, I've received responses only from her.

Imagine getting hundreds of emails because Cityzens points aren't posted yet, or the item you redeem isn't at your place yet, or you're wondering whether Yankee Stadium will accept print tickets for this game...

Everyone that I've interacted with at the club does a great job. They deserve credit for all they do and for what we ask of them, senseless or otherwise.

Absolutely I think her and everyone I've personally had the chance to meet at the club does a great job and are very nice.

 

[Goodfella]

I've dealt with Julie Caruso quite a bit and she's very responsive.

 

[adam]

Well, my rep, Jonah Stewart, just moved on to a job at DC United. Good luck to him! I have Chris Carra now. Anyone have him too? Think I should ask for Emily or Doug instead?

 

[JayH]

Well, my rep, Jonah Stewart, just moved on to a job at DC United. Good luck to him! I have Chris Carra now. Anyone have him too? Think I should ask for Emily or Doug instead?

My understanding is that Chris is the rep to whom they usually send let's just call them "difficult" personalities. I suspect that you were assigned to Chris for a reason so I wouldn't bother trying to change.

 

[Albany_NYCFC]

Well, my rep, Jonah Stewart, just moved on to a job at DC United. Good luck to him! I have Chris Carra now. Anyone have him too? Think I should ask for Emily or Doug instead?

Chris is my rep also. He's an alum from my son's school (SUNY Oswego) so that's a plus!! He has been very good in my interactions with him.