Not sure about in store, but I got mine onfline from Modell's a couple of weeks ago.
New Swag
- Thread starter Goodfella
- Start date
Ah got it. Their website only has the short sleeve so they def went through everything.
To be fair, I had to go through 3 sales people on the phone before I got to someone that knew what NYCFC was..
I have to say Fanatics knows how to make customers for life. Swag package went missing. FedEx shows 'delivered' but it wasn't and they can't put a trace on cuz they transferred the package to FedEx Home Delivery from FedEx Smart Post. Sorry IDGAF about your internal logistical mumbo jumbo. 45 minutes on the phone with FedEx last night and this morning getting nowhere.
Submitted a lost package claim via Fanatics website at 9:03 am and received a response at 9:13 am indicating the following:
That's how you treat and keep customers.
Submitted a lost package claim via Fanatics website at 9:03 am and received a response at 9:13 am indicating the following:
- Sending a replacement shipment within 2 business days
- Will include free return shipping label in case the original package eventually shows
- Coupon for $10 off next purchase
That's how you treat and keep customers.
Well, that's at least how they treat their largest consuming customers.
How do you know it wasn't delivered and your wife tossed it after realizing you bought more team gear?
Cuz, I married a smart girl, she would have returned it without me knowing before she did that.
nah, there's about a $70 difference
Ordered one of the sweatshirts and when I selected the size, it said "Fewer than 3 left!" I place my order, confirmed order email received, an hour later they tell me it isn't available and give me a $10 credit. Really a great experience. So, I of course order a different sweatshirt and then a few more things... so something they're doing is working.
Also, Fanatics will probably be running more offers on their site because they cover so many other leagues and sports. Because of spring training, there was a 20% off and free shipping option, which applied to everything they sold.
Everything is always on sale... at least for 10% off and if you pay for shipping from them you're a sucker
EDIT: I actually love fanatics and have a shipment of nycfc gear in route as we speak.
I just ran mine through the washer and dryer twice to shrink it, and it shrunk in length a bit though not significantly.
I got the polo and can confirm It should have been our primary jersey.
Ok just got this and I'm rating it HIGHLY RECOMMEND. I'm a big fan of clean & simple and this hits the mark. Soft polyester outside with a foamy fleece interior. Large zippered pockets with a perfect cut, not too boxy not too fitted. Nice middle weight jacket that will pair well with a sexy hoody
So cool that they actually make the team look badass getting off of the bus on the arrival cam.
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