What struck me was how it was relayed to NYCFC, Ferran Soriano sat down with Claudio Reyna and told him the news that Frank would be staying in Manchester. Reyna apparently was hearing rumors before that, that there was a chance he would stay, so he said "we'd cheer his every goal before, but now we're hoping he does well but not too well"
The guy didn't have an option here and when he was told the news, Soriano tried to make it easier to digest by saying something along the lines of: we're [CFG] here not just for one year, or one season, we're here for many years.
In a way he was trying to justify this CFG move, almost as if to say, yeah you got screwed now but CFG will help you down the road more than it will hurt you in the long run. Claudio was pretty pissed, there's a good few seconds of him just sitting in silence, stewing over the news. He says how he's disappointed and he knows the move is going to kill the good will they'd built up with fans. They then cut to ticket reps fielding calls from people asking about the move, asking about refunds and all that.
Kreis was pissed, he said "they've taken away the most important cog" in his midfield. Every player they'd drafted and traded for, everyone was built around having Lampard there for the opener and they just took the rug out from under him.
Early on in the movie, you listen in on a call betweem Jason Kreis, who's scouting players in South America, and Claudio Reyna. CFG recommended players for them to look at, and Kreis and his staff looked at them but also found some players they wanted to bring in but apparently CFG wouldn't listen to him, it was essentially "here's our player list, choose from this, we're not going to even look at anyone else"
So you can put the blame for guys like Nemec, Calle and Mendoza squarely on the shoulders of City Football Group and their scouts. Kreis wasn't allowed to even suggest players he wanted scouted to them if they weren't on CFG's list.