It's so early, and this team is starting from scratch. Have patience. There was no reasonable expectation that NYCFC would compete for a trophy this year. Nine games is a tiny sample size and not nearly enough time to get a brand new team in full stride.
And record/point total aside it's hardly been a bad start. Yesterday was the first game they lost by more than one goal, and the opponent was one of the league's best teams. Seattle is much better than New York, there's no argument about that. They're an established, polished power and New York is a weird collection of spare parts slapped together on the fly.
Other than that they've been in basically every game. Again, the W/L results aren't what anyone wants to see but try to keep the big picture in mind. I'd understand the panic if they were getting blown out week after week but that's not the case. 1-0 loss here, 2-1 there; it's frustrating but hardly reason to question the direction of the team.
It's tough being an expansion team in any sport. Expansion teams are bad. NYCFC had the honor of competing with Orlando for players off the MLS scrap heap, it would be an indictment of the league if they were wildly successful this season. Yes, it's fair to expect a slightly better record but you have to be realistic. Give Kreis some time to figure this team out, it's going to take months, not weeks. In reality it'll probably take more than one full season. It's a process, he's the right guy to oversee it.