I'm rather enjoying filling this out, and I'm not slamming them across the board just for kicks, either. There are a few things I'm giving high marks on, such as community engagement and wanting to keep fans involved.
But I'm thoroughly stumped by this given the timing:
"What is the most positive thing NYCFC has done for its fans in the past month." It is followed by the same question except negative. The last month has been dead, and not entirely the club's fault. It's the center of the offseason.