I got a call from Jack as well, and I said the same thing as OP when he asked me about the season: I said it didn't start so well, but got better after he showed up. He didn't seem comfortable with his script and it felt like I had to lead him through the conversation a bit. But he's 19 and calling strangers so I'm not going to fault him. Told him this was great timing because it was my birthday yesterday and he had the sense to wish me a happy belated. It actually seemed like he was more comfortable when I mentioned that than when he just went through his talking points.