I ordered a week or so ago and haven't even gotten a confirmation email from 90. My cc was charged so the order did go through. Is there a confirmation email that goes out with the order?
Yes, you should have received a confirmation - check your spam folder first then contact Upper 90 directlyI ordered a week or so ago and haven't even gotten a confirmation email from 90. My cc was charged so the order did go through. Is there a confirmation email that goes out with the order?
Yes, you should have received a confirmation - check your spam folder first then contact Upper 90 directly
Agreed - their communication has been sub-parHere's my latest update. Upper 90 is awaiting the shirts to be given to them from the Third Rail, they will then ship. I haven't heard from Chance after sending him an email, and upper 90 only got back to me after contacting them twice. I initially got an email confirmation, of my order and a tracking number from ups, and it never went any further from there. Not feeling alot of third rail love at the moment. What the actual arrangement on where the shirts are being made and for who I have no idea.
Yeah me either... I was going to renew a couple weeks ago and it was sold out. Meaning I couldn't renew until they had shirts back in stock? I'd rather renew and you send me the shirt later but regardless I haven't gotten back around to trying to renew yet.I haven't re-signed for 2015 yet so I haven't had to deal with u90 but it sounds like Third Rail was in a better position when they were handling the memberships internally. Is there any reason why they opted to outsource to u90?
I would imagine they weren't able to deal with the logistics as more and more people signed up - the majority of their communication (that I've seen) has been coordinating the membership packages and "customer service" - people would ask, "where's my package" (got it right here for ya, buddy ) and the TR would respond to them - dare to ask what happened at a meeting and you'll get silence - they have until the end of the year to win me back for 2016I haven't re-signed for 2015 yet so I haven't had to deal with u90 but it sounds like Third Rail was in a better position when they were handling the memberships internally. Is there any reason why they opted to outsource to u90?
the outsource outsourced..Mind. Blown.My shirt came with a Custom Ink tag on it.... so there's that.
So third rail orders the shirts from custom ink, for whatever cost. Then when the order comes in, third rail gives the shirts to upper 90 to ship out to whoever has renewed or signed up for 2015. That is messed upMy shirt came with a Custom Ink tag on it.... so there's that.
the outsource outsourced..Mind. Blown.
Might just mean that the issue is Custom Ink. The shirts are likely sent direct to upper90 from Custom Ink so they may have been late with their delivery.My shirt came with a Custom Ink tag on it.... so there's that.
You are correct sir! The original membership packages were packed and shipped by board members. Who have full time jobs and other responsibilities. Imagine how long it would take maybe ten guys, tops, to ship 1000 orders during their free time. Upper90 has much better logistical capabilities.I would imagine they weren't able to deal with the logistics as more and more people signed up - the majority of their communication (that I've seen) has been coordinating the membership packages and "customer service" - people would ask, "where's my package" (got it right here for ya, buddy ) and the TR would respond to them - dare to ask what happened at a meeting and you'll get silence - they have until the end of the year to win me back for 2016
Edit: the irony is, if they outsourced to Upper 90 to make it easier, they're still the ones to blame for the delay because they apparently manage the shirts
So third rail orders the shirts from custom ink, for whatever cost. Then when the order comes in, third rail gives the shirts to upper 90 to ship out to whoever has renewed or signed up for 2015. That is messed up