Anyone Have A Pic Of The Back Of An Authentic Away?

Did you get the one lemon? Always someone, and it sucks bad.
I got a lemon. I won't say it was the lemon. I'm thinking there had to be more.

What kills me is that it was obviously intentional. It's not like it was an accident. They quite purposely applied THE WRONG LETTERING and then sent it to me, in the hopes that I would just take it.

They obviously forgot who the fuck I am.
 
I got a lemon. I won't say it was the lemon. I'm thinking there had to be more.

What kills me is that it was obviously intentional. It's not like it was an accident. They quite purposely applied THE WRONG LETTERING and then sent it to me, in the hopes that I would just take it.

They obviously forgot who the fuck I am.
so many things I could say but little of them are appropriate or PC...so....sucks man. No better way to put it.
 
I got a lemon. I won't say it was the lemon. I'm thinking there had to be more.

What kills me is that it was obviously intentional. It's not like it was an accident. They quite purposely applied THE WRONG LETTERING and then sent it to me, in the hopes that I would just take it.

They obviously forgot who the fuck I am.

You're right. It pisses me off that there will be plenty of people that will receive a jersey very similar to yours and will completely happy because they don't know any better.
 
You're right. It pisses me off that there will be plenty of people that will receive a jersey very similar to yours and will completely happy because they don't know any better.
I'm assuming these jerseys are made by people who don't know what they are making. The bigger question is how are they shipped? If the shipping people don't look, or don't know to look then that's the breakdown. I feel that is a industry issue as much as a specific club issue, but either way it's overally typical and it sucks.
 
I'm assuming these jerseys are made by people who don't know what they are making. The bigger question is how are they shipped? If the shipping people don't look, or don't know to look then that's the breakdown. I feel that is a industry issue as much as a specific club issue, but either way it's overally typical and it sucks.
Pretty sure they are customized in Dallas.
 
Apologies for bumping this old thread, but gotdam, our club can screw shit up.

I still haven't received my refund for a shirt they admittedly put kid letters on. Sent this email tonight to the vendor, after calling today, 2 weeks after I was promised a refund, and being informed this evening they would finally process my refund in 3-5 business days.

I also told them they needed to refund my shipping, which they were not going to do and I was told would take the same amount of time.

In response, I sent this email to Cservice@shop.nycfc.com (hammer them) and fan services.

Seriously, how many 60 day interest free loans does it take to not deliver on 3 DPs or even 2. Or even making our franchise something more than a "brand exercise".

Yeah. I was there. I heard those promises at Legends. I took a picture with Claudio. I heard Ferrian's lies. It's all old and tired.

This is nothing but a backwater slush pond for MCFC. You will lose 70% of the people driving this club if you don't get it together. We're all tired of this garbage treatment.

And fat frank can stay his ass in England. Get us someone who has something left. Anyone who cheers him is obviously a fanboy who has no designs on a NYC club. Although, it seems that fits management's plan perfectly. I'm sick of this garbage. Get it together.
 
Apologies for bumping this old thread, but gotdam, our club can screw shit up.

I still haven't received my refund for a shirt they admittedly put kid letters on. Sent this email tonight to the vendor, after calling today, 2 weeks after I was promised a refund, and being informed this evening they would finally process my refund in 3-5 business days.

I also told them they needed to refund my shipping, which they were not going to do and I was told would take the same amount of time.

In response, I sent this email to Cservice@shop.nycfc.com (hammer them) and fan services.

Seriously, how many 60 day interest free loans does it take to not deliver on 3 DPs or even 2. Or even making our franchise something more than a "brand exercise".

Yeah. I was there. I heard those promises at Legends. I took a picture with Claudio. I heard Ferrian's lies. It's all old and tired.

This is nothing but a backwater slush pond for MCFC. You will lose 70% of the people driving this club if you don't get it together. We're all tired of this garbage treatment.

And fat frank can stay his ass in England. Get us someone who has something left. Anyone who cheers him is obviously a fanboy who has no designs on a NYC club. Although, it seems that fits management's plan perfectly. I'm sick of this garbage. Get it together.
I just saw this and man that's all sorts of fucked up.

I preordered the same jersey within the hour they were first made available and two weeks after the ship date (after the first home game) I had yet to hear from them.

After some back and fourth emails I finally got a refund. I'm glad I did. Part of me is really pissed I have to wait until June for a jersey but I'd be even more pissed if I got this.
 
Apologies for bumping this old thread, but gotdam, our club can screw shit up.

I still haven't received my refund for a shirt they admittedly put kid letters on. Sent this email tonight to the vendor, after calling today, 2 weeks after I was promised a refund, and being informed this evening they would finally process my refund in 3-5 business days.

I also told them they needed to refund my shipping, which they were not going to do and I was told would take the same amount of time.

In response, I sent this email to Cservice@shop.nycfc.com (hammer them) and fan services.

Seriously, how many 60 day interest free loans does it take to not deliver on 3 DPs or even 2. Or even making our franchise something more than a "brand exercise".

Yeah. I was there. I heard those promises at Legends. I took a picture with Claudio. I heard Ferrian's lies. It's all old and tired.

This is nothing but a backwater slush pond for MCFC. You will lose 70% of the people driving this club if you don't get it together. We're all tired of this garbage treatment.

And fat frank can stay his ass in England. Get us someone who has something left. Anyone who cheers him is obviously a fanboy who has no designs on a NYC club. Although, it seems that fits management's plan perfectly. I'm sick of this garbage. Get it together.
post-28652-thats-a-bold-strategy-cotton-g-g2uB.gif
 
You really got to wonder why people even bother to support the club when they have so much hate for everything about it.
I wouldn't say it's hate - more like being critical of a club that hasn't given us many reasons not to be critical - the gif I posted was a comment on how the feedback was delivered, not that it was misplaced - the club needs to know our frustration when they screw up, regardless of tone
 
I wouldn't say it's hate - more like being critical of a club that hasn't given us many reasons not to be critical - the gif I posted was a comment on how the feedback was delivered, not that it was misplaced - the club needs to know our frustration when they screw up, regardless of tone
Not having a go at all at you mate.I agree the last thing you would be getting from me would be prompt polite customer service if I had recd that rambling nonsense of an email.
Ways and means to go about things.
 
Not having a go at all at you mate.I agree the last thing you would be getting from me would be prompt polite customer service if I had recd that rambling nonsense of an email.
Ways and means to go about things.
I didn't think you were "having a go" - s'all good man
 
@LostAnvil , I've got to play devil's advocate here and challenge a bit. I'm the furthest thing from a Man City apologist; I support Chelsea in the EPL. Totally agree that there have been missteps, the Lampard episode is most glaring, of course. Saying "club that hasn't given us many reasons not to be critical" is a bit harsh. I've got my season ticket and have attended both home matches and had fantastic time in the greatest sports venue in NYC. First game was amazing, second game wasn't the best quality football but good times nonetheless. I bought a season ticket and handed over my money in exchange for good football in my city and I think I've gotten it thus far. For all the negative interactions highlighted on this forum, there are hundreds of positive ones. I understand the frustration with the merchandise side but using that to paint the entire NYC FC experience is misguided. My Mix shirt was overdue for delivery as well. I canceled the order and got a replica elsewhere. Authentic only highlight my Guinness Gut anyway, so who was I kidding? Honestly if I was as disgruntled as some on this forum, I wouldn't bother. Its sport, it's meant to be fun. If it's not, you may want to reconsider whether it warrants your efforts and money.
 
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