Opening Home Game Commemorative Ticket

[mgarbowski]

How do you know who your rep is? I've never delt with a specific person.

They've contacted me to let me know. I think I was handed off once because at first I think it was just 1-2 guys and they expanded. It might be that they stopped reaching out proactively when STHs reached a certain number.If you want I suggest emailing the fanservices address and asking.

 

[NYCFCfan]

Maybe that's what these are!

 

[LostAnvil]

Looks like the STH package - I think they're referring to the new Founding Members that signed up after the first game

 

[Vallos]

How do you know who your rep is? I've never delt with a specific person.

It is an account executive that is assigned to your season ticket account. Mine is named Kat. Previously it was David.

 

[NYCFCfan]

Looks like the STH package - I think they're referring to the new Founding Members that signed up after the first game

Wow… I'll show myself out.

 

[LostAnvil]

Wow… I'll show myself out.

no, no, no - didn't meant it like that - the tweet can easily be misconstrued

 

[LostAnvil]

The spelling of commemorative is making me twitch...

 

[Mario]

i want more stickers

 

[Shotofjmoh]

Mine said that "We'll do our best to send out a physical ticket, but things are crazy here so it may take a couple of weeks." Not optimistic I'll ever see it.

 

[Lewis_H]

The spelling of commemorative is making me twitch...

Haha my bad it's the English spelling...

 

[beaucoup_movement]

Thanks for posting this. Worth a shot.

 

[Drainyoo]

My rep got back to me and wrote that he will "see" if they can get something out to me. WTF, guy?

 

[LostAnvil]

My rep got back to me and wrote that he will "see" if they can get something out to me. WTF, guy?

Really? My rep was a little more confident than that.

They need to pass this along to Fan Services, since they're handling it, but just didn't know the time-frame.

 

[SHeimers5]

Since I didn't go to the game, and I'm not a season ticket holder I can't get one.

 

[Ahab_Flanders]

Since I didn't go to the game, and I'm not a season ticket holder I can't get one.

 

[Vallos]

One should definitely reach out to Fan Services. Here is their response to my inquiry:

"Hi,

I added your name to our list to print tickets and we will get them out shortly.

Doug"

Thank you Lewis_H for the notice!

 

[Drainyoo]

One should definitely reach out to Fan Services. Here is their response to my inquiry:

"Hi,

I added your name to our list to print tickets and we will get them out shortly.

Doug"

Thank you Lewis_H for the notice!

How is fan services any different than my account rep?

 

[Vallos]

I don't know, but my account rep forwarded my inquiry to Fan Services. So I'm assuming Fan Services is the one to deal with.

 

[Lewis_H]

I don't know, but my account rep forwarded my inquiry to Fan Services. So I'm assuming Fan Services is the one to deal with.

Yeah so did mine. If your rep is being unhelpful just call or email fan services.

 

[Mario]

i emailed them on like monday... still haven't heard back...