That blows, do you have a Fedex account? I know Lion and others have brought it up in regard to the whole season ticket box shipment fiascos, but it may be useful for you here as well. Maybe your order of 3-4 kits broke MLSShop/Fanatics? They know how to press one kit for one order, but you're asking for a whole 3-4 custom kits?!?!? You might be getting Callens upside down or sideways on the back of your kit.
In all seriousness, I hope your kits are delivered ASAP and come out beautifully done. If you need more assistance with Fedex tracking/accounts just give a shout.